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We expect a 100% satisfaction rating. If you are dissatisfied with any stock order, you can return the item(s) for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for stock items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you are exchanging a stock product due to a manufacturing defect or shipping damage, we will send a replacement at our cost or credit your account.

Custom orders are not returnable
. Defective custom items, or those damaged in shipment, may be returned. Please let us know if you prefer that we issue a refund for the damaged items or issue a credit to your account to be applied to future purchases.

ProSoft Binders

935 Chatsworth Dr.
Melbourne, FL  32940
(410) 56-0963
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